Missouri workers providing care for adults with intellectual and developmental disabilities make less than a Walmart or Target worker, even after a pay increase that went into effect last month.
The low pay is the main reason about quit each year, according to Missouri Developmental Disabilities Division Director Val Huhn.
Starting wages now range between $9.50 and $10.50 an hour thanks to Missouri state lawmakers appropriating $20 million more in general revenue to providers. But advocates worry this isn鈥檛 enough to address the chronic worker turnover that affects the quality of care people with intellectual and developmental disabilities receive.
鈥淚t's just devastating, not having that reliable staff,鈥� Huhn says. 鈥淐an you imagine constantly training somebody on how to brush your teeth if you can鈥檛 do that? I mean, just you're just constantly teaching people how to help you.鈥�
Crisis levels
Travis Anderson has spent about a year trying to find a personal care assistant. He鈥檚 45, has a disability and uses a power wheelchair to get around.
Anderson works as a receptionist and self-directs his care, meaning he hires a worker and the state pays for it. While Anderson is looking, his aunt has stepped in. But she鈥檚 almost 70 and Anderson says he鈥檚 not sure how much longer she can do this.
鈥淚t's like I have a clock in the back of my head,鈥� Anderson says 鈥淚s today gonna be the day where it hits double-zero?鈥�
Every time he thinks he鈥檚 found someone to hire, there鈥檚 an issue. Sometimes they can鈥檛 work the hours. Anderson needs help getting ready in the morning and then the worker would have to come back in the evening to help him get to bed. Other times they don鈥檛 pass the criminal background check.
Nationally, the direct support workforce has reached crisis levels, according to a .
鈥淣ot only does the crisis facing this workforce threaten people with intellectual disability and their families; it also undermines the stability, efficiency and ability to grow much needed long-term services and supports and, therefore, undermines the overall U.S. economy,鈥� Jack Brandt, the committee鈥檚 chair, wrote.
It鈥檚 been almost a year since Anderson鈥檚 aunt said she could help out for three months. Without his aunt, Anderson doesn鈥檛 know what he would do. He says his service coordinator wants him to consider going to a nursing home.
鈥淚 don鈥檛 think I would fit very well into a nursing home,鈥� Anderson says. 鈥�...When you envision how your life's going to be, I mean, nursing home doesn't even come up right now. But I鈥檓 really struggling to find good staff.鈥�
The Developmental Disabilities Division doesn鈥檛 鈥渆ncourage placements in nursing homes,鈥� Debra Walker, the director of public affairs, said in an email. 鈥� That being said, sometimes there are circumstances when a nursing home would be an appropriate placement.鈥�
Walker said Anderson鈥檚 support coordinator is from a private organization and not a state worker. Walker said the state can鈥檛 speak to the specifics of the case, but generally, it鈥檚 鈥渃ertainly important to have a support coordinator that is helpful and seeks out all the options.鈥�
Anderson is two classes short of a bachelors degree in psychology but he said he鈥檚 had to put his future on hold.
鈥淚 can't very well get back in school when I literally don't know from week to week or month to month how I'm getting out of bed,鈥� Anderson says. 鈥淚 mean, you have to prioritize.鈥�
鈥淵ou have to really like this鈥�
Rojai Morris got a pay raise because of the additional state funding. She works at White Oaks, a residential home for people with developmental disabilities. It鈥檚 run by the Center for Developmentally Disabled in Kansas City. CDD increased their starting wage for workers from $11 to $12.25.
Her job includes doing laundry, giving people showers and responding when someone has a seizure.
The additional $1.25 an hour isn鈥檛 enough for Morris to quit her second job. Between her two jobs, she says she works 70 hours a week to get by. She says she loves her job but the long hours take a toll.
鈥淚t kind of makes you want to second guess working in this field,鈥� Morris says. 鈥淚s this really for me because of what I'm going through? I'm only 21 so I kind of look at it like I'm stressing going through this now. Is this where I see my future?鈥�
Nationally, high turnover has been an issue for decades but a strong economy means workers can make more money at less demanding jobs, according to Amy Hewitt. She鈥檚 the director of the Institute on Community Integration at the University of Minnesota. Hewitt says an aging population also means workers are serving people with more complex needs.
鈥淲e continue to place higher expectations on this workforce,鈥� Hewitt says. 鈥淪o it really is a highly-skilled workforce. But we don't talk about it that way. And we don't support it as a highly-skilled workforce.鈥�
鈥淚t鈥檚 heartbreaking鈥�
David Earls took care of his son Edward, who is nonverbal, for about thirty years.
鈥�I like to think of myself as one of the shallowest, insignificant, heartless people ever created until I started caring for my son,鈥� Earls says. 鈥淎nd luckily, my son has an enormous amount of patience. And so he's been working with me for 33 years now.鈥�
Earls was getting older and he wanted to make sure Edward would be taken care of, so about three years ago, he moved Edward to a residential home. Almost immediately, he noticed issues with turnover.
鈥淲hen you become attached or very fond of a staff member because you've seen this person interact with your son for three, four, five, six months, and then all of a sudden, they're gone. It's heartbreaking,鈥� Earls says. 鈥淏ecause you know that there's a relationship being formed there that positive for both Edward and the caregiver.鈥�
Aviva Okeson-Haberman is the Missouri government and politics reporter at KCUR 89.3. Follow her on Twitter: .
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